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International Education Partners Coordinator

Please see Special Instructions for more details.

In order to view the related Job Description, copy and paste the following URL into a new browser window. https://hrjobsweb.fanshawec.ca/INAEDPCOORSF%20-%20International%20Education%20Partners%20Coordinator%20(Vacant)RCFINAL.pdf

Opportunity Details

First Section

Posting Number 41403
Requisition Title International Education Partners Coordinator
Internal Posting Closing Date
External Closing Date 07/19/2024
Open Until Filled No
Campus Location London
Department International Enrollment and Business Process Solutions (INA)
Employment Group Support
Pay Details
$32.42 per hour
Hours of Work per Week
35
Monday to Friday 8:30 a.m. to 4:30 p.m.
Summary
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Note: This is a full-time Support position (35 hours per week).

Duties: Under the guidance of the Senior Manager, International Enrollment and Business Process Solutions, the incumbent is responsible for the College’s network of education partners (agents). The incumbent is the main liaison between agents and the College, administers all agent agreements and renewals, oversees the onboarding and training of agents, monitors and reports on agent performance and ensures contractual compliance for the payment of commission. The incumbent is required to make decisions, communicate a wide variety of information, interpret internal policy, maintain detailed records, and process documentation through workflows in Perceptive Content.

The incumbent plays a key role in the reputation of Fanshawe College on the international stage, ensuring that exceptional service, guidance, and support is provided and that industry standards in response times are adhered to.
Qualifications
  • Post-secondary 3-year diploma or degree in Business Administration or a related discipline
  • Minimum 3 years’ office experience in a service area or business office setting
  • Experience in an international student service environment at a college or university is preferred
  • An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
  • Expert user of Microsoft Office suite
  • Experience using student information systems
  • Effective organizational skills, project management skills, analysis and problem-solving, leadership, interpersonal and customer service skills
  • Demonstrated ability to work independently and as a team
  • Demonstrated excellent verbal and written communication skills
General Information
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Recruitment Coordinator leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
Special Instructions to Applicants
In order to view the related Job Description, copy and paste the following URL into a new browser window. https://hrjobsweb.fanshawec.ca/INAEDPCOORSF%20-%20International%20Education%20Partners%20Coordinator%20(Vacant)RCFINAL.pdf

Documents Needed to Apply

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter